Why was my payment not accepted?


Why was my payment not accepted?

Most payments fail because of an incorrect billing address or an expired card. If this is the case, please log-in to your account and update your card details.

Please note: We process your payment on the second of each month. If your payment is unsuccessful on this date, we'll try again over the next few days. If your payment isn't successful, your subscription may be cancelled. 


Powered by Zendesk