Can I cancel my order?

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Can I cancel my order?

Under the Consumer Contracts Regulations, you have the legal right to cancel your order within 14 working days from receipt. Just send us a notice of cancellation by email to hello@pinkparcel.co.uk and return the items to us in their original, unopened and unused condition to the address below.

We cannot refund the cost of delivery after dispatch. Where items are delivered to a third party you can also exercise this right, as long as you are able to return them to us in their original, unopened and unused condition.

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