How do I return my order?

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How do I return my order?

Please return products by Royal Mail and ensure you receive a proof of postage which your Post Office will supply to you. Items returned by post can take up to 14 working days to process. For refunds we will reimburse you using your original payment method. Please always include a convenient telephone number and your email address in case we need to contact you regarding your return. We are responsible for your parcel only once it has been received into our warehouse. Items lost in transit will not be treated as returned. Please ensure your items are securely packaged and return to:

Pink Parcel Returns Department

Unit 2 Oyster Park

109 Chertsey Road

Byfleet

KT14 7AX

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