How long does it take to process refunds?

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How long does it take to process refunds?

Occasionally we do offer refunds and it takes 5-7 working days for the amount to return to your account.

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  • Avatar
    Vania cristina novais oliveira

    Good afternoon
    I have one question.
    I subscribe the box for the first tine on sunday. So basically why you charge me twice ?
    I check my bank account today and you charge 6.99£ two times.
    Can you clarify this situation for me?
    Kind regards.

  • Avatar
    mahmuda94

    Hi I thought my fist parcel is for 6.99 ?? Charged me full price could you kindly check please

    Thanks

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